Frequently
asked questions.

A regular VA takes over administrative work. I do that too, and the technical side with it. When a client calls to say the website isn't working, I find out what's causing it myself. Usually it's fixed before a developer gets involved.

Client support and helpdesk, turning client requests into tasks and specs, CRM management, automations with ActiveCampaign and Plug&Pay, setting up and documenting processes, content and CMS work in WordPress among others, small technical fixes and building complete websites. Not sure if something fits? Send it over, I'll tell you honestly whether it's for me.

AI is part of my daily workflow. I set up projects with a structure AI tools understand well, so I build faster with fewer mistakes. On Lovable I build complete websites, with AI as a tool. I stay in control: code, integrations and the end result are checked by me.

Yes. For your own business, or white-label for your agency's clients. I build in Astro, Next.js and WordPress, and online shops in Shopify or WooCommerce. The packages and prices are on the website design page.

Yes. I build websites under an agency's name, in whatever system they work with. For a marketing agency I'm doing that in Lovable right now. Support and maintenance can run the same way.

Yes. Costa Wave Web is my own web design agency on the Costa Blanca, for clients in and around Spain. Work for Dutch companies I do under my own name. Building websites and VA work are both available from me.

Yes, that works best. Client contact, systems and loose ends stay on track and you know up front where you stand.

With a short online introduction call. Then we can do a small first job or trial period, so we both see whether it works. If it does, we agree on hours and availability.

Yes, I work from the Costa Blanca in Spain. Video calls, email, WhatsApp and shared documents. If you use project tools, I'll work in those. The time zone is practically the same as the Netherlands, so we share the working day.

For websites and online shops I work with fixed package prices. Those are on the website design page. VA work is hourly or in a fixed monthly bundle. Send a message with what you need and you'll have a proposal within one working day.

I have a valid VAT number. For B2B services within the EU the reverse charge applies, so you handle the VAT in the Netherlands.

I work as an independent contractor on the basis of clearly defined assignments. For each engagement, we agree the scope, intended result, planning and fee in advance. I organise my work independently and work for different clients. The day-to-day reality of the engagement is always decisive, so we review each assignment together to make sure it is suitable to be carried out independently.